RITEK® PRIVACY POLICY
Our Privacy Policy is a statement that
explains how we collect, store and use
personal information. This document
was last updated and is effective from
12 June 2006.
1. WHO IS RITEK?
Ritek refers to Building Solutions Pty
Ltd ACN 010 406 185, ATF The Building
Solutions Unit Trust ABN 22750 783 065.
2. WHAT IS "PERSONAL
INFORMATION"?
"Personal information" means
information that identifies you or by
which your identity can be reasonably
determined, such as your name, email
address or telephone number.
3. WHY DO WE
COLLECT PERSONAL INFORMATION?
We collect personal information to provide
you or your organisation with products
and services, to fulfil related administrative
functions (eg billing), and for marketing
and customer relationship purposes.
If we cannot collect or use your personal
information, we cannot do these things.
4. HOW DO WE
COLLECT PERSONAL INFORMATION?
Usually we will collect your personal
information directly from you. Sometimes
we will use our agents or contractors
to collect your information and provide
it to us. We may also collect your information
from other sources, such as organisations
that provide products and services to
Ritek, your agents and contractors,
and public sources.
Collection can occur in a number of
different ways, such as when you complete
an online form, or call, email or write
to us.
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5. WHAT SORT
OF INFORMATION IS COLLECTED?
We only collect information that is
necessary for us to conduct our business.
The kinds of personal information we
collect will depend on the products
and services you enquire about or request
from us. Typically, this includes your
name, contact details and payment information.
We generally do not collect sensitive
information (information relating to
your racial origin, political opinion,
religious beliefs, sexual preferences,
criminal history or health information).
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6. DO WE DISCLOSE
YOUR PERSONAL INFORMATION?
We may disclose your personal information
to our agents and contractors who help
us to provide and market our products
and services to you. If we do this,
we generally require them to protect
your information in the same way we
do. We may also disclose your personal
information to your agents and contractors.
We may use third parties around the
world who help us do business, so your
information may leave the country you
reside in. We will also disclose your
information if we are required to do
so by law, or to enforce an agreement
we have with you.
Under no circumstances will we sell
your personal information to someone
else.
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7. IS YOUR PERSONAL
INFORMATION SECURE?
The security of your personal information
is a priority for Ritek. We take physical
and electronic security measures to
safeguard your personal information
from loss, misuse, unauthorised access,
modification or disclosure. This may
include restricting access to personal
information, entering into confidentiality
agreements with third parties that may
have access to your personal information,
and using up-to-date technological protection
measures.
8. CAN YOU ACCESS
THE PERSONAL INFORMATION RITEK HOLDS
ABOUT YOU?
You may access most personal information
we hold about you. If we deny access
in some circumstances we will tell you
why. To request access, please contact
our office as set out at the end of
this document.
9. DOES THIS
POLICY CHANGE?
We regularly review our Privacy Policy
as our business evolves, and to comply
with changes in the law. Our current
Privacy Policy is available from our
website, or by contacting us. The date
our Privacy Policy was last updated
is shown at the top of this document.
10. WHO DO I
CONTACT ABOUT THIS POLICY?
If you have any questions, comments
or complaints about the way Ritek handles
your personal information, you can contact
our office on +61 (0)7 5472 2500, write
to us at PO Box 730 Cooroy QLD, Australia
4563 or send us an email at ritek@ritek.net.au
